Terms & Conditions

Effective Date: January 26, 2025

1. Introduction

Welcome to Solid Finish Coatings. By scheduling a consultation, receiving a quote, or booking a project with us, you agree to the following Terms & Conditions.

2. Services Provided

Solid Finish Coatings specializes in epoxy, polyaspartic, and other protective coatings for garages, basements, patios, and pool decks. The scope of each project will be outlined in a detailed proposal or estimate before work begins.

3. Pricing & Payment

  • All pricing is provided in a formal written estimate and is valid for 30 days from the date of issue.

  • A deposit of 40% is required to secure your project date.

  • The remaining balance is due upon project completion unless otherwise agreed in writing.

  • Payment methods accepted: Cash, Credit/Debit Card, Check, or Bank Transfer.

  • Late payments may result in a 7% late fee for every 10 days past due.

4. Project Scheduling & Completion

  • Consultations are available on weekdays, while all projects are conducted exclusively on weekends at this time.

  • The estimated project timeline will be provided in writing, but unexpected delays due to weather, material availability, or site conditions may impact completion time.

  • Customer is responsible for clearing the work area of personal belongings before the scheduled project start.

5. Surface Preparation & Pre-Existing Conditions

  • Solid Finish Coatings will properly prepare the surface before applying coatings, but we are not responsible for unforeseen conditions such as:

    • Excessive moisture in concrete.

    • Structural issues or pre-existing cracks that could impact coating durability.

    • Unforeseen contaminants affecting adhesion (e.g., oil, grease, chemicals).

  • Additional repairs or moisture mitigation may incur extra charges, which will be discussed before proceeding.

6. SMS/Text Messaging Terms & Conditions

✔︎ Types of Messages You May Receive

By opting into Solid Finish Coatings’ SMS updates, you agree to receive automated and manual text messages related to:

- Appointment Confirmations & Reminders – We will send reminders about your scheduled service date and time.
- On-Site Crew Updates – You will receive notifications about who will be meeting you on-site for your project.
- Project Status Updates – Stay informed before, during, and after your project with real-time progress updates.
- Service & Follow-Up Messages – We may reach out for post-project feedback, maintenance tips, or exclusive promotions.

We do not send unwanted marketing texts—only updates relevant to your project and service experience.

✔︎ Opt-In & Opt-Out Instructions

  • By providing your phone number and opting in, you consent to receive text messages from Solid Finish Coatings.

  • You can unsubscribe at any time by replying STOP to any message.

  • For assistance, reply HELP, or contact us at support@solidfinishcoatings.com or (856) 524-7754.

✔︎ Message Frequency & Rates

  • The number of messages you receive will vary based on your project’s progress and schedule.

  • Message and data rates may apply, depending on your mobile carrier’s plan.

✔︎ Privacy & Data Protection

  • Your phone number and personal data will not be shared or sold to third parties.

  • For more details, please click to review our Privacy Policy.

Questions? Contact us at support@solidfinishcoatings.com or

(856)524-7754.

7. Warranty & Liability

  • Solid Finish Coatings provides a limited warranty covering workmanship and material defects for 5 years from project completion.

  • The warranty does not cover damage due to customer misuse, improper maintenance, impact damage, chemical spills, or acts of nature.

  • Liability is limited to the cost of the services rendered and does not cover any indirect or consequential damages.